It’s easier to trust automated vehicles when we know what they plan to do ahead of time
When it comes to automated vehicles, humans continue to have difficulty trusting that the cars will make the right driving decisions to get them where they want to go and do it safely. Some research has suggested that explanations from the car about its actions help build more trust; other studies have said they don’t make a difference. A new University of Michigan study shows establishing trust is about the timing of the information delivered by the cars.