13 challenges that come with autonomous vehicles

There is an existential issue with removing a driver from the vehicle. You simply cannot provide 100% service availability nor a satisfactory level of customer experience, not today and not in 50 years. Human interaction is mission-critical. There are many cases where an autonomous system is incapable of responding to the level that the customer desires and is entitled to. The lack of a human behind the wheel not only means that there will be vehicle downtime due to being confused by different situations but that seemingly simple services cannot be delivered. The reason is simple, a machine does not know how to interact with a human the same way that a human does. The customer experience is possibly the biggest issue of them all when it comes to autonomy and they come in four main categories: passenger concerns, emergencies, deliveries, and attended zones.

https://venturebeat.com/2021/11/25/13-challenges-that-come-with-autonomous-vehicles/